- Afhalen na 1 uur in een winkel met voorraad
- Gratis thuislevering in België vanaf € 30
- Ruim aanbod met 7 miljoen producten
- Afhalen na 1 uur in een winkel met voorraad
- Gratis thuislevering in België vanaf € 30
- Ruim aanbod met 7 miljoen producten
Reeksen: boeken uit de reeks Customer Service Training Series
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Service Recovery Skills
Kimberly Peters
- E-book | Engels | Customer Service Training Series
- What do you do when problems occur? How do you respond to difficult or negative situations? The way we respond to problems or negative situations can ... Lees meer
€ 7,49Onmiddellijk beschikbaar€ 7,49Onmiddellijk beschikbaar -
Conflict Resolution Skills
Kimberly Peters
- E-book | Engels | Customer Service Training Series
- Conflict is a part of life and it often plays a major role in business as well. No matter how hard you might try, you will never eliminate all conflic... Lees meer
€ 7,49Onmiddellijk beschikbaar€ 7,49Onmiddellijk beschikbaar -
Customer Service Basics
Kimberly Peters
- E-book | Engels | Customer Service Training Series
- Customer Service Skills are among the most sought after skills in the world today. Known to make people more productive and businesses more successful... Lees meer
€ 7,49Onmiddellijk beschikbaar€ 7,49Onmiddellijk beschikbaar -
How to Interact with All Kinds of Customers
Kimberly Peters
- E-book | Engels | Customer Service Training Series
- No two people are exactly the same and if you try and use the same approach with everyone you will not be successful! Learn how to quickly discover th... Lees meer
€ 7,49Onmiddellijk beschikbaar€ 7,49Onmiddellijk beschikbaar -
Great Customer Service Over the Telephone
Kimberly Peters
- E-book | Engels | Customer Service Training Series
- The telephone can be your greatest friend or your worst enemy. It all depends on how you use it! You would be surprised at the number of times the tel... Lees meer
€ 7,49Onmiddellijk beschikbaar€ 7,49Onmiddellijk beschikbaar -
Customer Service Training for Service Technicians
Kimberly Peters
- E-book | Engels | Customer Service Training Series
- Repairing the equipment is just part of the job for a good technician. You must also "repair" the relationship with the customer. Customer Service Tra... Lees meer
€ 7,49Onmiddellijk beschikbaar€ 7,49Onmiddellijk beschikbaar -
Career Planning & Development
Kimberly Peters
- E-book | Engels | Customer Service Training Series
- If you are starting a new career or trying to grow your existing career, then Career Building & Development is the perfect book for you. Most people i... Lees meer
€ 4,49Onmiddellijk beschikbaar€ 4,49Onmiddellijk beschikbaar -
Customer Service Training for Frontline Personnel
Kimberly Peters
- E-book | Engels | Customer Service Training Series
- Frontline Personnel are the people who interact with our customers each and every day. They are our first line of contact and very often how they inte... Lees meer
€ 7,49Onmiddellijk beschikbaar€ 7,49Onmiddellijk beschikbaar
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