Customer Service

• Paperback | Engels | Critical Perspectives on Work and Organisations | nr. 3
• Customer service is at the center of many recent changes in work and organizations and is often celebrated as being of benefit to all. This book explo... Lees meer

Workplaces of the Future

Paul Thopmspn, Chris Warhurst

• Hardcover | Critical Perspectives on Work and Organisations
• Workplaces of the Future examines change in workplace structures and relations and considers what the contemporary workplace looks like. The book cont... Lees meer

Participation and Democracy at Work

Jeff Hyman, Paul Thompson, Bill Harley

• Paperback | Engels | Critical Perspectives on Work and Organisations | nr. 4
• Employee participation is a dynamic and contested area of organisational behaviour, attracting continuing academic, practitioner and policy interest a... Lees meer

The Skills That Matter

Chris Warhurst, Ewart Keep, Irena Grugulis

• Paperback | Engels | Critical Perspectives on Work and Organisations | nr. 5
• The Skills That Matter is an edited collection written by leading academics from the UK, Europe, the USA and Australia in the area of skills acquisiti... Lees meer

Workplaces of the Future

Paul Thompson, Chris Warhurst

• Paperback | Engels | Critical Perspectives on Work and Organisations | nr. 2
• Workplaces of the Future examines change in workplace structures and relations and considers what the contemporary workplace looks like. The book cont... Lees meer

Work Less, Live More?

• Paperback | Engels | Critical Perspectives on Work and Organisations | nr. 1
• The boundary between work and life is today seen as a major point of tension. New forms of employment and changing locations of work have blurred the ... Lees meer