- Afhalen na 1 uur in een winkel met voorraad
- Gratis thuislevering in België vanaf € 30
- Ruim aanbod met 7 miljoen producten
- Afhalen na 1 uur in een winkel met voorraad
- Gratis thuislevering in België vanaf € 30
- Ruim aanbod met 7 miljoen producten
Boeken geschreven door Peter Hernon
-
Service Quality in Academic Libraries
Peter Hernon, Ellen Altman
- Hardcover | Engels | Contemporary Studies in Information Management, Policies, an
- Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and perfo... Lees meer
€ 190,45Levering 2 à 3 weken€ 190,45Levering 2 à 3 weken -
Service Quality in Academic Libraries
Peter Hernon, Ellen Altman
- Paperback | Engels | Contemporary Studies in Information Management, Policies & Services
- Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and perfo... Lees meer
€ 72,45Levering 2 à 3 weken€ 72,45Levering 2 à 3 weken -
The Facet Performance Measurement and Metrics Collection
Sharon Markless, David Streatfield, Robert Dugan, Ellen Altman, Peter Hernon, David Stuart
- Paperback
- This Collection contains seven essential Facet Publishing books library metrics and performance measurement. Lees meer
€ 530,95Verwachte leverdatum onbekend€ 530,95Verwachte leverdatum onbekend -
The Facet Library Management Collection
Wyoma VanDuinkerken, Wendi Arant Kaspar, G. Edward Evans, Camila A. Alire, Peter Hernon, Ellen Altman, Robert Dugan, Jennifer Rowley, Sue Roberts, Barbara Allan
- Paperback
- The Facet Library Management Collection provides cutting-edge information on and practical guidance on library management for the library leaders of t... Lees meer
€ 824,45Verwachte leverdatum onbekend€ 824,45Verwachte leverdatum onbekend -
Assessing Service Quality
Peter Hernon, Ellen Altman, Robert Dugan
- Paperback | Engels
- Technological progress has meant that the old measures of service quality no longer apply. If libraries are to succeed, they must see themselves in co... Lees meer
€ 109,45Verwachte leverdatum onbekend€ 109,45Verwachte leverdatum onbekend
5 van 5 resultaten getoond