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Both views are embedded in the Multi-Level Perspective. Study 1 develops a structural equation model in SmartPLS. Use cases cover eBikes (N=537), mobility-as-a-service (N=531), and fully automated vehicles (N=558). Based on the results, acceptance relies on five factors: performance expectancy, facilitating conditions, social influence, habit, and hedonic motivation.
Study 2 applies the Institutional Role Model (IRM) to better understand system dynamics. Thus, the smart mobility ecosystem is mapped in a structured manner. It identifies nine institutions, as well as four technical and four economic roles. Results of interviews with experts (N=8) support the IRM's significance as a vision provider for a new mobility regime.In the end, these two perspectives amalgamate. This opens a sophisticated space for public debate about the commencing transition to smart mobility.
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