- Afhalen na 1 uur in een winkel met voorraad
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- Afhalen na 1 uur in een winkel met voorraad
- Gratis thuislevering in België vanaf € 30
- Ruim aanbod met 7 miljoen producten
€ 20,95
+ 41 punten
Omschrijving
Rude, obnoxious, defensive, demanding, arrogant... Ever notice how difficult people bring conflict and complication to your life? Dr. Bill Crawford's From Chaos to Calm brilliantly explains: The underlying causes of conflict
How simple disagreements can so quickly turn into a vicious cycle
How you can tap into the internal motivation of "difficult people" so they interpret what you have to say as valuable information
From Chaos to Calm provides a tested and proven plan to deal with conflict more proactively and to interact with people in a way that diffuses conflict before it starts, without ignoring the problem or sweeping it aside. Bill Crawford will help you understand and apply this knowledge to your employers, employees, co-workers, customers, friends, and even family, greatly reducing stress and allowing for better communication.
How simple disagreements can so quickly turn into a vicious cycle
How you can tap into the internal motivation of "difficult people" so they interpret what you have to say as valuable information
From Chaos to Calm provides a tested and proven plan to deal with conflict more proactively and to interact with people in a way that diffuses conflict before it starts, without ignoring the problem or sweeping it aside. Bill Crawford will help you understand and apply this knowledge to your employers, employees, co-workers, customers, friends, and even family, greatly reducing stress and allowing for better communication.
Specificaties
Betrokkenen
- Auteur(s):
- Uitgeverij:
Inhoud
- Aantal bladzijden:
- 168
- Taal:
- Engels
- Reeks:
Eigenschappen
- Productcode (EAN):
- 9780893343569
- Verschijningsdatum:
- 3/12/2002
- Uitvoering:
- Paperback
- Formaat:
- Trade paperback (VS)
- Afmetingen:
- 154 mm x 234 mm
- Gewicht:
- 267 g
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