This book provides a detailed analysis of the economic and political implications of the introduction of Artificial Intelligence and Robotics into the service sector of economies that have so far relied on service jobs to sustain levels of employment. It examines how reliance on coercive measures for enforcing low-paid service work attempts to postpone this third Industrial Revolution, and analyses the struggles that must still take place if we are to achieve a future of freedom and social justice for all. While automation and globalisation have made human solidarities of traditional kinds more difficult to sustain, they have also made new kinds possible. Experiments in social policy, and especially the pilot projects with unconditional Universal Basic Incomes, offer a possible model for a new kind of society. The author argues that it is politics which will determine whether we can achieve these new human solidarities.
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